Privacy Policy

Effective Date: 03/06/2026

ING Locksmith (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our locksmith services.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or request services, we may collect information such as:

Name

Phone number

Email address

Service address or vehicle location

Vehicle information (year, make, model, VIN when applicable)

Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device information

Pages visited on our website

Date and time of visits

This information helps us improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

Provide locksmith services

Respond to service requests or inquiries

Schedule appointments

Process payments

Send service confirmations or follow-ups

Improve our website and services

Maintain internal records for service history and security documentation

SMS & Communication Consent

By contacting ING Locksmith or submitting your phone number through our website, you consent to receive communications from us including:

Phone calls

Text messages (SMS)

Service updates or appointment confirmations

Standard messaging and data rates may apply.

We do not sell or share your phone number with third parties for marketing purposes.

You may opt out of text messaging at any time by replying STOP.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

With trusted service providers who help operate our business (such as payment processors or scheduling systems)

When required by law or legal process

When necessary to protect our rights, customers, or business operations

California Privacy Rights

If you are a California resident, you may have the right to:

Request access to the personal information we collect about you

Request deletion of your personal information

Request information about how your data is used

To submit a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve user experience, analyze website traffic, and support marketing efforts.

Cookies are small data files stored on your device when you visit a website. These technologies may collect information such as browser type, device type, pages visited, and time spent on the website.

We may use tools provided by trusted third parties such as website analytics providers or advertising platforms to help us understand how visitors interact with our website.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

By using our website, you consent to the use of cookies and tracking technologies as described in this policy.

Contact Information

If you have questions about this Privacy Policy, you may contact us:

ING Locksmith
Westminster, California
Phone: (949) 900-9000
Website: https://www.inglocksmith.com